FAQ 2248
I’ve sent some A3 jobs to print, but they don’t appear in the Follow-You print queue on the device. Why not?

If the device you’ve used to retrieve your printing isn’t capable of A3, then your A3 jobs won’t be listed.  Similarly, if you’ve sent a colour document to print using one of the STAFF_COLOUR queues, it won’t be listed on any mono-only device.