Accommodation
 Accommodation Appointment Request
Living in University residences
Accommodation fees, insurance & welfare
Changing room or residence
Private Accommodation - Finding a house or room
Private Accommodation - Tenancy information
New arrivals & accommodation applications
Glide
Residences
Essential repairs and improvements
Accommodation Remote Study
Career & Part-Time Work
UniCard
 Applying or replacing a UniCard
Using your UniCard
Unicard Barcode
Fees and My Finances
 How and when to pay
Credit on my account
Sponsors - Not SLC or SAAS
My Payment - query or confirmation
Student Finance England, Wales & N.I. and SAAS
Fee amount query
Fees and my finances
Academic change in circumstances
Invoice request
Receipt request
Experiencing financial difficulty
Amending Payment Dates
International Refund Query
Multimedia Design Studio
 Asset Bank Access Requests
Asset Bank Remove Consent
Asset Bank General
Funding & Financial Support
 Bursary entitlement- Non-competitive award
Bursary payments- Non-competitive award
Hardship fund question
International students funding
Scholarship entitlement- College or research award
Scholarship payments- College or research award
Disability, Health & Wellbeing
 About Wellbeing Services
Access Centre (DSA Assessments)
AccessAbility Loan Equipment
Accessible parking permits
AccessAbility Rooms Access
Disability and Dyslexia Support
Healthy living
Letter of Attendance
Welfare Concerns (St Lukes)
Wellbeing appointments request
Wellbeing Mental health support
Wellbeing Psychological Therapies
Welfare Concerns
Immigration
 EU Immigration enquiries
ISA Cornwall enquiries
ISSO Appointment Booking
Lost or Stolen BRPs
Visas
INTO advice
Chaplaincy
Studying
 Registration & changes to your programme of study
Teaching & exam timetable
Letter Request
Exam preparation
Academic skills development
Exams - specific provisions
Postgraduate Research Student examinations
After exams
Mitigation
Interim Transcripts
Transcripts & certificates
HEAR
Name Change
Student Oyster Photocard
Change to Date of Birth
Pre-SITS
Internship Support Letter
Freshers & Start of Term
Returning from Interruption Reminder
Graduation
Volunteering
Admissions Systems
 Admissions Systems Password Reset
Feedback
Clinical Research Facility - Data Support/Other
 Clinical Research Facility - Bioresource Project
Clinical Research Facility - TriMaster Trial
Clinical Research Facility - Tracker System
Clinical Research Facility - TeleForm System
Print Refund Request
Clinical Trials Unit - Data Support
 Clinical Trials Unit - IDEAL-2 Trial
Clinical Trials Unit - ECoWeB Trial
Clinical Trials Unit - Healthy Parent Carers Trial
Clinical Trials Unit - ERICA Trial
Clinical Trials Unit - STIM
Clinical Trials Unit - SPA Trial
Clinical Trials Unit - REDCap Cloud System
Remote Study
Computer
 Computer Advice
Computer Configuration & Setup
Delay PC Updates Request
Computer Hardware or Physical Fault
Network Connection
Security Pop-up
Study Zone Academic Skills
Email
 Access Issues
Archiving
Calendar Issues
Clutter
Distribution Lists
Email Aliases
How Do I?
Phishing, Spam and Spoofing
Request Access to Shared Mailbox
IT Account
 Account Blocked
Account Creation
Account Expired
File Restore
Guest Account
IT Account Activation
Legal & Regulatory Issues
Locked Account
Login issues
Password Reset
Possible Password Compromise, Unauthorised Access
Self Service Password Reset
Shared Drive Query
SSO Access
Google Account Query
Inactive IT Account
TREeS Booking
iExeter
Mobile Device
 Mobile Device Advice
Mobile Device Configuration & Setup
Mobile Device Hardware or Physical Fault
Mobile Phone or Tablet Purchase
Network
 eduroam
Off Site or Homeworking Access
Wireless Network
HR Systems
 HR Systems - iTrent - Other
HR Systems - Non iTrent Enquiry
Recap
 Schedule a Recap Recording
Reclaim a Recap Recording
Request a Personal Recap Folder to be Created
Other Recap Issues
Security Incident
 Data Breach
Software & Applications
 Accelerate
Alibaba Cloud
Acrobat
Adobe
ARX
BART
Blog Application
Chronos
Cognos Analytics (Reporting)
Cognos EP (Planning)
Corporate Planner
Dropbox Query
ELE
EndNote
iExeter
LISA
Microsoft
Millennium
MyExeter
MyPGR
NVivo
NVivo for Teams
Office 365
OneDrive
Online Store
pFact
Postgrad Application System
PowerApps
Room Booking - Scientia
SID Online System
Skype for Business
SPSS
SRS Query
Stata
Turnitin
Wiki Application
XN Leisure
Zoom
Starters & Leavers
 Account Creation
Account Deletion or Closure
Linkedin Learning
Virtual Desktop Support