FAQ 2237
I have a new printer to set up. How do I arrange this?

To help, please log an enquiry with the answers to the following questions in a SID enquiry:


Is your printer brand new or pre-owned?

What is your location? (building and room number)

What is the best number to reach you on?

The hardware (MAC) address of the printer (turn on the printer and using the menu on the front print out a configuration page, which contains the address).


The following details would also be useful:


A date by when you would like the work done by (please note that this can not always be met)
Location of where the printer needs to be installed.
The GVA or EA number of the printer if new (this will be on a sticker on the side of the box).
Make and model of printer if pre owned.