FAQ 2256
When I swipe my card, I get a message saying ‘Card not registered – would you like to link this card with your account?’

This usually happens because there is a mismatch between the card number on the card you swiped, and the card number stored in your account, usually because you’ve recently been issued with a new card.  There is a direct feed each night from the University’s card database into the Managed Print Service, but there have been instances where the card number being passed through is not current, or not present, and the card you swiped has not been found in the Equitrac print accounting system.   If this happens, simply press ‘Yes’, and device will prompt you to log in manually using your normal PC login.  Note:  the password is case-sensitive and the touchscreen keyboard is small, so take your time.  Once you’ve logged in manually, the system will automatically associate your new card with your print account, and you’ll be able to use it to swipe in normally from this point on.