What do I need to do if I am having difficulties with the Student Loans Company and my application for student funding?
Please provide evidence of your student finance application by attaching a copy or screenshot to a SID enquiry. Please include your customer reference number or student support number.
If you are unable to provide this please speak directly to Student Finance England, Wales & N.I. and SAAS. They will be able to provide more information and reasons for any delay in funding.
Contact details
Student Finance England
Telephone: 0300 100 0607
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm
Student Finance Wales
Telephone: 0300 200 4050
Monday to Friday, 8am to 6pm
Student Finance Northern Ireland
Telephone: 0300 100 0077
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm
Student Awards Agency Scotland (SAAS)
Telephone: 0300 555 0505
Monday, Wednesday and Friday 9am to 4pm
If you have any further questions after reviewing our FAQs, please log an enquiry.