I've made a payment and want to let you know
Please double check your statement by logging into iExeter, navigate to your 'Student Record System' tab and then to the 'Finance' tab where you will be able to see your online statement ('View my statement of account/sponsors"). This will list all payments and invoices on your student account.
Cash, Cards and Online payments through epay usually take up to 48 hours to process.
Bank transfers and Western Union payments usually take up to 5 working days to process.
If the payment is not showing and you think it should be please log an enquiry through SID Online. Please include evidence of payment in the enquiry, such as a remittance or receipt.
If you have been classified a debtor and have made a payment please call SID on 0300 555 0444.
If your payment is showing on your online statement, you do not need to let us know.
If you have any further questions after reviewing our FAQs, please log an enquiry.