How do I clear my browser cache and cookies?
You may be advised occastionally by SID or IT staff to clear the cache and cookies in your browser. This is usually to troubleshoot when something isn't working.
Rather than replicate information for different browsers here, please visit this page for guidance on clearing cache and cookies.
Should the issue you have not be resolved by clearing your cache and cookies, please update your SID enquiry or contact us on 0300 555 0444.