FAQ 560
How do I report a fault in my residence, room or corridor?

If it is an out of hours emergency, please contact Estate Patrol.

The maintenance team will respond to the fault in accordance with the service level agreement response times. For example, if your tap was leaking in your bedroom, the maintenance team will endeavour to repair it within 5 working days.

For further information on the maintenance response times, please view your Residents Handbook.

Cornwall Campus

Please collect a maintenance request form from Glasney Lodge.

Please go to your residence reception or contact them directly by telephone or email.
Exeter campuses