Tribal ESD

How do I log multiple entries on the diary? I can't load a SID enquiry from an email link How do I create a sub-folder in a Case? I'm in two teams on SID, how can I see the other team's enquiries? I can't log into SID using Internet Explorer How can I use an FAQ to answer an enquiry? How do I send an attachment from SID Online? How do I log an entry on the diary? How do I add an external user to SID and log an enquiry for them? How do I see the student profile on SID? Test FAQ How to use the search options on SID Online How to complete the interruption or withdrawal form in SID (student view) How to attach a file to an enquiry (student view) How to log an enquiry (student view) How to log an enquiry for an enquirer