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"SID Online System" 13 FAQs

  • How do I log multiple entries on the diary?
  • I can't load a SID enquiry from an email link
  • How do I create a sub-folder in a Case?
  • I'm in two teams on SID, how can I see the other team's enquiries?
  • I can't log into SID using Internet Explorer
  • How can I use an FAQ to answer an enquiry?
  • How do I send an attachment from SID Online?
  • How do I log an entry on the diary?
  • How do I see the student profile on SID?
  • How to use the search options on SID Online
  • How to complete the interruption or withdrawal form in SID (student view)
  • How to attach a file to an enquiry (student view)
  • How to log an enquiry (student view)

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