FAQ 2270
My Line Manager has not received an email to authorise my Annual Leave

  • The confirmation and authorisation emails can take up to 30 minutes to arrive.
  • If neither yourself nor your Line Manager has received an email in this time please log into iTrent Self Service to check that the your leave request was recorded correctly.
  • You can attempt to resend the authorisation email by cancelling and resubmitting your leave request.
  • The authorisation request is sent to whoever will be your Line Manager , not necessarily your current Line Manager. If you, or your Line Manager are due to change roles this may affect who is requested to authorise your leave.during the time you are on leave