FAQ 2504
My Student Loan isn't showing during registration

If this is the case please provide evidence of your student finance application by attaching a copy or screenshot to a SID enquiry. Please include your customer reference number or student support number. We can then review this. 

If you are unable to provide this please speak directly to Student Finance England, Wales & N.I. and SAAS. They will be able to provide more information and reasons for any delay in funding.

Contact details

Student Finance England

Telephone: 0300 100 0607

Monday to Friday, 8am to 5:30pm

Saturday and Sunday, 9am to 4pm 

Student Finance Wales

Telephone: 0300 200 4050

Monday to Friday, 8am to 6pm

Student Finance Northern Ireland

Telephone: 0300 100 0077

Monday to Friday, 8am to 8pm

Saturday and Sunday, 9am to 4pm 

Student Awards Agency Scotland (SAAS)

Telephone: 0300 555 0505

Monday to Thursday 8.30am to 5.00pm

Friday 8.30am to 4.30pm

If you have any further questions after reviewing our FAQs, please log an enquiry.