FAQ 2667
I can't log into SID using Internet Explorer

There is a known issue when accessing the login screen on SID – if you see the screen below, please follow the instructions to set the fix:


Open the Compatibility View settings from the cog/gear icon  

Click on exeter.ac.uk in the ‘Websites you’ve added to Compatibility View’ box, then click Remove

Click Close

The page should refresh, and the login page should now display correctly. You may need to close and reopen Internet Explorer.

Please log an enquiry if this does not resolve the issue.