FAQ 732
Do Wellbeing Services keep student records?

We keep computer-based records of the information you provide to help us offer you a professional service and to ensure you receive appropriate advice and support.  

All personal data that we hold is processed according to the requirements of the Data Protection Act 1998.

Personal information conveyed to us will not be disclosed to other university staff or external organisations without your explicit and informed consent.  

You may also withhold your permission for us to share information but this may affect the level of support the University is able to offer you.

Wellbeing Services also collect routine statistical information about each contact made with the service which is later anonymised and then analysed for audit and evaluation purposes.  

This information is subsequently summarised and interpreted in the Wellbeing Services Annual Report.  

The utmost care is taken to ensure no individually identifiable information is disclosed.