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"Fees and My Finances" 11 SubCategories 41 FAQs

  • What happens to my fees if I interrupt/withdraw?
  • Can my parents or sponsor pay for my fees?
  • Can I pay my fees by cash?
  • How and when to pay

    • How can I amend the payment dates for a Postgraduate Loan?
    • What are the tuition fee payment deadline dates?
    • How can I pay my fees?
    • When should I pay my fees?
  • Credit on my account

    • I paid a tuition fee deposit, am I eligible for a refund?
    • Which bank account will the refund be processed to?
    • I've been approved for an accommodation refund - when can I expect to receive this?
    • I paid a deposit for my accommodation, am I due a refund?
    • I have changed accommodation, when can I have my refund?
    • Can I have a refund?
  • Sponsors - Not SLC or SAAS

    • How do I provide you with my financial guarantee letter?
    • Has my Sponsor paid?
    • I need a tuition fee invoice before my sponsor will release a sponsorship letter
    • Do I need to provide you with a financial guarantee letter?
    • Can I have an official tuition fee invoice for a sponsor?
  • My Payment - query or confirmation

    • I've made a payment and want to let you know
    • A payment has been made but I can't see it on my account
    • I want to check a payment someone has made for me
  • Student Finance England, Wales & N.I. and SAAS

    • What is the postgraduate loan?
    • My Student Loan isn't showing during registration
    • There is a delay in my Student Finance, what should I do?
    • What do I need to do if I am having difficulties with the Student Loans Company and my application for student funding?
    • The Student Loan Company are paying my fees later than your deadlines, what should I do?
  • Fee amount query

    • I don't have any fees showing on my invoice
    • I've gone into continuation status but I am still being charged full fees
  • Fees and my finances

    • I’m a Postgraduate Research student starting part-way through the academic year, how will my fees be charged?
    • How can I find out what my fees are?
    • Where can I find my online account statement?
    • Can I have a breakdown of my financial account?
    • Can I have a statement of account showing all my payments?
  • Academic change in circumstances

    • I'm thinking about interrupting or withdrawing, how will this affect my fees?
  • Invoice request

    • Can I have an official invoice for myself?
    • Will I receive an invoice for my fees?
  • Receipt request

    • What is the difference between a receipt and an invoice?
    • Can I have an official receipt?
  • Experiencing financial difficulty

    • I cannot afford to pay my fees on time, what should I do?
    • What should I do if I think I am going to be late paying my fees?
    • What penalties will I face if I am unable to pay?

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