"Fees and My Finances" 11 SubCategories 39 FAQs
How and when to pay
How can I amend the payment dates for a Postgraduate Loan? What are the tuition fee payment deadline dates? How can I pay my fees? When should I pay my fees?
Credit on my account
I paid a tuition fee deposit, am I eligible for a refund? Which bank account will the refund be processed to? I've been approved for an accommodation refund - when can I expect to receive this? I paid a deposit for my accommodation, am I due a refund? I have changed accommodation, when can I have my refund? Can I have a refund?
Sponsors - Not SLC or SAAS
How do I provide you with my financial guarantee letter? Has my Sponsor paid? I need a tuition fee invoice before my sponsor will release a sponsorship letter Do I need to provide you with a financial guarantee letter? Can I have an official tuition fee invoice for a sponsor?
My Payment - query or confirmation
I've made a payment and want to let you know A payment has been made but I can't see it on my account I want to check a payment someone has made for me
Student Finance England, Wales & N.I. and SAAS
What is the postgraduate loan? My Student Loan isn't showing during registration There is a delay in my Student Finance, what should I do? What do I need to do if I am having difficulties with the Student Loans Company and my application for student funding? The Student Loan Company are paying my fees later than your deadlines, what should I do?
Fee amount query
I don't have any fees showing on my invoice I've gone into continuation status however I am still being charged full fees
Fees and my finances
How can I find out what my fees are? Where can I find my online account statement? Can I have a breakdown of my financial account? Can I have a statement of account showing all my payments?
Academic change in circumstances
I require an invoice for a third party i.e Parents, Guardian Can I have an official invoice for myself? Will I receive an invoice for my fees?