Living in University residences
I have a question about my accommodation, who can I contact? How do I report a fault in my residence, room or corridor? How do I report my flat or room is not being cleaned? How do I pick up my post or package? Where do I find facilities near my residence? Can I have a guest staying in my room? How do I connect to the internet? Can I have a telephone in my room? The phone in my room has stopped working. What time are meals in my catered halls? Where can I buy a meal? Can I bring a car? Where can I wash my clothes? Are there any parking facilities for my parents/visitors? Do I need a TV licence? Can I stay in my accommodation during the Christmas, Easter and Summer vacation?
Accommodation fees, insurance & welfare
Paying Accommodation Fees How much are my accommodation fees and how do I pay? Where can I get some welfare support in my residence? Who is my Residence Life Mentor? What insurance is provided? How do I get my deposit back?
Changing room or residence
Can I move to a different room in my residence? Can I move to a different residence? Can I move to catered accommodation? Can I move to self-catered accommodation? Can I amend the length of my current contract? Can I stay longer than the end of my current contract length? Can I move in earlier than the contract start date? Can I store my belongings in a catered hall over the vacation periods? I am interrupting or withdrawing, how do I cancel my accommodation contract? Can I move temporarily into self-catered accommodation during the holiday period when catered halls are closed? I want to leave my accommodation, what do I need to do? I am interrupting or withdrawing, can I stay in University accommodation?
Private Accommodation - Finding a house or room
When do I start looking for next year's accommodation? How do I find a house for next year? I have found somewhere to live, what do I do next? I have been asked to pay a deposit, what do I need to do? How do I advertise my room?
Private Accommodation - Tenancy information
What do I do if I have a problem with a rented property or landlord? Can I leave my house? How do I get my deposit back from my landlord? Is there any welfare support if I am in private accommodation? What insurance do I need if I am living in private accommodation? Where can I report a fault? Do I need a TV licence for my house? Do I have to pay Council Tax?