Living in University residences
I have a question about my accommodation, who can I contact?
How do I report a fault in my residence, room or corridor?
How do I report my flat or room is not being cleaned?
How do I pick up my post or package?
Where do I find facilities near my residence?
Can I have a guest staying in my room?
How do I connect to the internet?
Can I have a telephone in my room?
The phone in my room has stopped working.
What time are meals in my catered halls?
Where can I buy a meal?
Can I bring a car?
Where can I wash my clothes?
Are there any parking facilities for my parents/visitors?
Do I need a TV licence?
Can I stay in my accommodation during the Christmas, Easter and Summer vacation?
Accommodation fees, insurance & welfare
Paying Accommodation Fees
How much are my accommodation fees and how do I pay?
Where can I get some welfare support in my residence?
Who is my Residence Life Mentor?
What insurance is provided?
How do I get my deposit back?
Private Accommodation - Finding a house or room
When do I start looking for next year's accommodation?
How do I find a house for next year?
I have found somewhere to live, what do I do next?
I have been asked to pay a deposit, what do I need to do?
How do I advertise my room?
Private Accommodation - Tenancy information
What do I do if I have a problem with a rented property or landlord?
Can I leave my house?
How do I get my deposit back from my landlord?
Is there any welfare support if I am in private accommodation?
What insurance do I need if I am living in private accommodation?
Where can I report a fault?
Do I need a TV licence for my house?
Do I have to pay Council Tax?