"Software & Applications" 26 Subcategories 89 FAQs
I would like a new Cognos Analytics Report or change to an existing report What software is available on the PC Clusters? How can I purchase software through the University Software Office?
Firefox issues when uploading assignment BART will not upload my assignment. ERROR: file not accepted: '/tmp/phpru1zbe', number of pages = '0' I can't upload my work to eBart. What should I do? I cannot log into BART to submit my assignment What if I try to submit my assignment before the deadline but my submission fails and then the submission deadline passes? How do I check the file size of my assignment? How do I save my assignment in PDF format? What do I do if my assignment file keeps being rejected? What do I do if my file is rejected? What if I submit my assignment but the submission confirmation page does not appear?
Cognos Analytics (Reporting)
I am not able to run a Cognos report My report is not updating/is not showing the latest data It is taking a long time for my Cognos report to run
Cognos EP (Planning)
I can't access ELE: it says 'code 500, internal server error.' Can I still access the library and ELE if I interrupted my studies? How do I submit my Dissertation? How do I submit my assignment? Where do I hand in my assignment?
I cannot log in to eDPR My reviewer/academic lead/manager is incorrect. My academic dashboard won’t load. My ePDR form says it is locked I have two jobs, please may I have an additional form? I cannot see my reviewee(s)
Access Database: Max number of locks exceeded Outlook: sharing mail folders and calendars (PDF) Outlook: creating a new Mailbox Profile (video) Microsoft Word not displaying hyperlinks, references, or email links correctly
Test FAQ for CLM240 How do I log multiple entries on the diary? I can't load a SID enquiry from an email link How do I create a sub-folder in a Case? I'm in two teams on SID, how can I see the other team's enquiries? I can't log into SID using Internet Explorer How can I use an FAQ to answer an enquiry? How do I send an attachment from SID Online? How do I log an entry on the diary? How do I add an external user to SID and log an enquiry for them? How do I see the student profile on SID? How to use the search options on SID Online How to complete the interruption or withdrawal form in SID (student view) How to attach a file to an enquiry (student view) How to log an enquiry (student view) How to log an enquiry for an enquirer
SITS & SRS Request Form
SITS Issues and Queries
My SPSS licence has expired, what should I do? I need SPSS on my office laptop/PC. How do I get it? Where can I buy SPSS for my home PC?
My virus definitions are out of date. What can I do? My Symantec Anti-Virus is saying that it's detected an issue. What should I do?
Incorrect Annual Leave Entitlement Line Manager not receiving email to authorise Annual Leave Accessing iTrent Self Service from a mobile device Line Manager incorrect iTrent error "external link no longer valid" (Line Managers) Missing reportee in People Manager People Manager off campus Accessing People Manager Other learning event queries Learning event not showing in personal learning account. How do I book onto a Learning Event? iTrent error: "External link no longer valid." I need to change my annual leave request How do I change my bank details on iTrent? iTrent error "Possible security violation"